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VP Bank Group Launches Communications System Based on Avaya and NovaLink Solution

Tags:
communications software

Overview One of the largest banks in Liechtenstein, VP Bank Group has more than 600 employees and draws customers from over 60 countries. VP Bank Group needed a system that would fulfill all its requirements in the areas of alarms, evacuation, unified messaging and call reporting. The system also needed to feature a high level of availability while being easy to use and maintain. VP Bank contacted Avaya, a long-standing supplier, to meet the specified requirements. Avaya, in turn, contacted NovaLink GmbH, a Gold-level member in the Avaya DevConnect program. Avaya provided their expertise in developing the solution concept and assisting with installation.

Further White Paper Details
Publisher	Avaya	File Format	PDF
Date Published	January 2008
Format	Case Studies
Topics	Communications Software, Call Center - Contact

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