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Customer Support Services White Papers

A Major Pacific Rim Online Gaming Enterprise Learns How to Optimize Its Resource Utilization to Lower Bandwidth Demand While Not Compromising Performance

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customer support services

Overview The online gaming enterprise operates a high volume Web site for publishing information and processing transactions. It needed to expand its IT resources to support those applications with an eye toward future growth without incurring the costs of additional servers, network devices and increased maintenance. IBM Research and IBM Global Business Services worked in partnership with the client to analyze its Web site traffic and bandwidth demands. The IBM team devised a solution to help redistribute demand and boost Web site performance. The result was a reduction in page weights that facilitated faster page-loading to help improve customer experience. The client reports no load-related crashes since the IBM recommendations were implemented.

Further White Paper Details
Publisher	IBM	File Format	HTML
Date Published	January 2008
Format	Case Studies
Topics	Customer Support Services, Web Development and Design, Programming Languages

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A Major Pacific Rim Online Gaming Enterprise Learns How to Optimize Its Resource Utilization to Lower Bandwidth Demand While Not Compromising Performance

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