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Security Management White Papers

Security Best Practices Guide for ICM and IPCC Enterprise & Hosted Editions

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Overview This paper describes security hardening configuration guidelines for Cisco ICM Software Release 7.0(0) on Windows Server 2003. The term "ICM software" includes IP Contact Center (IPCC) Enterprise and Hosted Editions, System IPCC, and ICM Enterprise and Hosted Editions. Optional ICM applications applying to these server configurations are also addressed here, with the exception of the Web Collaboration Option Collaboration Server, Media Blender (when not co-resident with a PG; if co-resident with a PG then these best practices is applicable), Dynamic Content Adapter and E-mail Manager Option. The configurations presented in this paper represent parameters used internally within Cisco to develop and test the applications.

Further White Paper Details
Publisher	Cisco Systems	File Format	PDF
Date Published	October 2007
Format	White Papers
Topics	Security Management, Security Tools, Best Practices

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