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Matching Technology to Business Strategy

Overview VHA, based in Texas, is a privately owned health care provider. In the last five years, the health care provider alliance industry has become increasingly competitive. From its 18 offices around the country. The business needed to become more agile, to reduce operational complexity and costs in order to compete effectively against other health care organizations. VHA also needed to keep up with customer expectations that included tailored services and information and easy Internet access, navigation, and login. VHA implemented BEA AquaLogic User Interaction for its public Web site (www.vha.com) and customer extranet. Single sign-on offered an easy entry to dynamic information. Competition and the need to reduce operating costs was the number-one driver for the choice.

Further White Paper Details
PublisherBEA Systems File FormatPDF
Date PublishedJune 2007
FormatCase Studies   
Topics

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