VoIP - IP Telephony White Papers
IBM and 3Com Integrate IP Telephony With Core Business Process Applications to Reduce Costs at Fashion Institute of Design and Merchandising
Overview A specialized, California-based private college, Fashion Institute of Design and Merchandising (FIDM) has nearly 6,000 full-time students, 1,000 staff and faculty members, more than 30,000 graduates. FIDM needed to substantially reduce telephone costs and implement a Voice-over Internet Protocol (VoIP) and unified messaging solution that would help take the school into the future. So, the institute turned to IBM and IBM Business Partner 3Com to help replace its legacy Private Branch Exchange (PBX) telephone system and achieve two key objectives - minimize the number of servers required to run IP telephony and integrate its collaboration software applications - IBM Lotus Notes and Sametime - with IP telephony.
| Publisher | IBM | File Format | |
|---|---|---|---|
| Date Published | November 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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