Unified Messenger works with both IP (Internet Protocol) and telephony networks and enables users to create, access and manage all their voice, email and fax messages from either a PC or telephone. Under the terms of the agreement, Compaq will...
German ISP (Internet service provider), 1&1 has bought a unified messaging system from Speech Design, a European subsidiary of Bogen Communications. Speech Design says its Thor software and server package will help 1&1 customers impose...
The Business Communications Server combines HP server technology with voice technology from Nortel, offering a unified platform for managing voice and data transfer. Hewlett-Packard (HP) has joined forces with Nortel Networks to develop a voice and...
Compaq, in partnership with TelePost, is offering a free unified-messaging service aimed at small and medium-sized businesses. The Message Centre Lite service will allow customers to store emails, voice mail and faxes in a central Web site and...
Oakley said Openwave plans to bring out unified messaging services that will let users access voice and data from a variety of devices. Software.com's messaging services are used by internet carriers including Excite.
This is traditional call centre stuff, inbound and outbound dialling, call recording, unified messaging and so on. Purchasing business applications as hosted services is an option again, after the whole concept faltered a few years ago.