In the long-term, standardisation is expected to change the market dynamics. This trend looks set to continue, with typical functionality such as collaboration, document management, knowledge management and business intelligence being incorporated...
Under Dynamics, Microsoft will unify the company's CRM products from the Great Plains and Navision acquisitions as well as build in business intelligence capabilities based on 50 specific job functions in typical medium-sized organisations.
Microsoft Dynamics CRM Live, an on-demand alternative to its on-premise CRM software, is set to debut by mid-2007 as part of a revamped product code-named Titan. Microsoft will host the new service within its own data centres, said Brad Wilson...
Either that Tesco is confident that its marketing engine is robust enough to develop their brand and the business behind it, or that it has not properly understood the dynamics of the market it is entering.
Along with GPS devices for leisure, in-car navigation and the emergence of mobile phones and handheld devices that offer GPS services, we are all being exposed to a wealth of location-based information.
Ward believes outsourcing will grow on the back of the crunch, saying: "The outsourcers are more insulated against the effects and many firms affected by the credit crunch are locked into long-term contracts with suppliers spanning years.