Outsourcing White Papers

Assessing the Role of Enterprise Software Applications in BPO

Overview G2000 organizations undertaking Business Process Outsourcing (BPO) efforts have a variety of factors to consider when developing and implementing a strategy and plan of action. Some obvious points to consider are the reasons to pursue BPO, the business processes to consider outsourcing, the expected process improvement and cost-saving goals, and which BPO service providers to consider. Beyond these critical and high-level issues lie numerous additional details organizations must factor into their decision-making processes. The current and future-state Information Technology (IT) systems and application environment is one critical area that organizations must evaluate when assessing BPO opportunities.

Further White Paper Details
PublisherEquaTerra File FormatPDF
Date PublishedMay 2006
FormatWhite Papers   
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