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Automated Order Management Process Helps Swiss Furniture Business Drive Expansion
Overview Pfister, headquartered in Suhr, is the leading quality furniture dealer in Switzerland, with 17,000 employees. From the start, its internal processes have been efficient. But, as the company grew, it became harder for its employees to maintain high performance. In the case of order management, for example, the company saw that errors and delays began to occur. Working with HP Services, Pfister deployed Microsoft BizTalk Server 2006 R2 to help automate the management system. The company successfully created a document workflow between its own and client and supplier systems. Orders now take less time to process, and are free from errors and delays. Key for the business, the new environment is helping to drive expansion and increase turnover.
| Publisher | Microsoft Tips | File Format | HTML |
|---|---|---|---|
| Date Published | December 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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