Application Servers White Papers
MCI Reduces Costs by Integrating Sales Software
Overview MCI, one of the world's largest global communications firms, provides voice, data, networking, and other services. MCI had more than two-dozen systems supporting 8,000 sales and support personnel. MCI saw an opportunity to integrate and increase the efficiency of its systems with newer technology, thereby reducing the costs to maintain them and improving the firm's financial and business management. To achieve these goals, MCI teamed with Siebel, Microsoft, HP, and Accenture to test and deploy Siebel 7.5.3, running on Microsoft software and HP servers. The new, simplified system reduced costs and improved productivity in sales and related areas, such as legal and business development, by up to 25 percent.
| Publisher | Microsoft Tips | File Format | WORD |
|---|---|---|---|
| Date Published | December 2005 | ||
| Format | Case Studies | ||
| Topics | |||
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