Customer Support Services White Papers
IBM and Peopleclick Provide Nationwide Insurance With Resources Management Solution That Saves Money, Improves Processes
Overview Nationwide Insurance, one of the world's largest insurance and financial services companies, has a well-deserved reputation for knowing how to help its clients successfully manage their money. Nationwide Insurance wanted to effectively coordinate enterprise resource management processes across multiple businesses, national geographies and suppliers; reduce costs associated with contract workers while achieving maximum value from their work. The company deployed Peopleclick's on demand Vendor Management Solution delivered through IBM Managed Services. This reduced number of suppliers by half, lowered pay rates, realized financial savings, improved quality of work by suppliers, used better metrics to measure supplier effectiveness, streamlined processes and accountability.
| Publisher | IBM | File Format | |
|---|---|---|---|
| Date Published | September 2006 | ||
| Format | Case Studies | ||
| Topics | |||
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