Customer Support Services White Papers

Vehicle Liquidation Company Reduces Security Exposure With Services Engagement

Overview IAA lacked the best practices and operational guidance needed to reliably perform security update deployments. As a result, some critical security updates were not deployed, leaving the company network vulnerable to external threats. IAA needed to implement new software update processes and best practices to reduce their operational risk and guard against potential security threats. After discussing business pains with a Technical Account Manager from Microsoft Services, IAA decided that Microsoft Services Software Update Management was the right solution. The Software Update Management engagement provides best practice guidance to build and maintain a reliable software update process. During this engagement, IAA staff worked closely with an IT Operations Consultant from Microsoft.

Further White Paper Details
PublisherMicrosoft Tips File FormatHTML
Date PublishedDecember 2007
FormatCase Studies   
Topics

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