Customer Support Services White Papers
Global Manufacturer Restores and Enhances Directory Service With Remediation Strategy
Overview Founded in 1902, British American Tobacco (BAT) is one of the world's largest cigarette manufacturers. The primary issue was the site replication topology, which did not align with BAT's wide area network and meet replication requirements. A lack of network connectivity to all sites from a central location made it extremely difficult to devise a plan to stabilize the environment and measure progress. The absence of a proactive monitoring system also added to the problems facing BAT. To deal with the problem, ITC Infotech turned to Microsoft Services Premier Support. To craft a solution, Microsoft Services chose to deploy the Active Directory Risk Assessment Program (ADRAP), delivered by Tom Daniels of the Premier Field Engineering organization. The ADRAP identified and prioritized risks, recommended fixes and defined success metrics.
| Publisher | Microsoft Tips | File Format | HTML |
|---|---|---|---|
| Date Published | February 2008 | ||
| Format | Case Studies | ||
| Topics | |||
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