Customer Support Services White Papers
Partnership Working Pays Off in Getting U.K. Hospitality Trading Online
Overview The United Kingdom hospitality and licensed trade industries are enthusiastically embracing online ordering. As a result, the leading Web site operator for the trade, barbox, is netting sales of around £320 million (U.S.$627 million) a year since it was established in 2000. Its close business partnership with Microsoft, including the renewal of its Microsoft Services Premier Support agreement for the fourth year running, helps ensure the highest standards of performance. This has helped to achieve 99.99 per cent reliability in the past four years, for an industry where even an hour's downtime results in lost business and a damaged reputation.
| Publisher | Microsoft Tips | File Format | WORD |
|---|---|---|---|
| Date Published | March 2008 | ||
| Format | Case Studies | ||
| Topics | |||
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