Customer Support Services White Papers

Retalix, Ltd. Achieves Scalability Improvements by Utilizing Microsoft Services Labs

Overview Retalix's goals in using Microsoft Services Labs include: Determine the maximum number of users while retaining acceptable performance at varying WAN speeds in various scenarios and configurations. Ensure the reliability and supportability of their applications. In the process of preparing for the lab engagement, Retalix Ltd. staff teamed in advance with Microsoft Services Labs personnel and their Premier Support Developer Consultant to provide information on their applications as well as test scripts which were reviewed and pre-tested by Microsoft experts. The teamwork between Microsoft and Retalix during the pre-lab preparation was instrumental in ensuring the time spent in the lab was as productive as possible.

Further White Paper Details
PublisherMicrosoft File FormatHTML
Date PublishedMarch 2004
FormatCase Studies   
Topics

Global Financial Services Firm Improves Customer Service With Ease-of-Use Solution

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Find out how to "Wow" the customer while managing costs

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Microsoft SQL Server 2000: How to Configure SSL Encryption

Secure Sockets Layer (SSL) encryption is new to Microsoft SQL Server 2000. In previous versions of SQL Server, we used the Multiprotocol Network library to encrypt the data between the...

Building Customer Relationships One Interaction at a Time

Successful customer-oriented companies have figured out that customer relationships can only be built one interaction at a time, and are re-aligning objectives around just that: the customer interaction. Given this...

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