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Customer Support Services White Papers

Web Portal Saves Toyota and Dealers Millions Per Year and Accelerates Delivery of New Business Value

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customer support services

Overview The minicomputer-based solution previously used by Toyota Motor Sales (TMS) was expensive to manage and could not support the level of business process integration that TMS wanted to have with its 1,200 Toyota and Lexus dealers. Dealer Daily, the company's new solution, is a comprehensive, easy-to-manage Web portal built on Microsoft Windows Server System, server infrastructure software that incorporates software innovations to help companies do more with less. The solution puts a wealth of information and capabilities at the fingertips of Toyota and Lexus dealers, enabling them to connect with TMS, one another, and third-party suppliers in new and profitable ways.

Further White Paper Details
Publisher	Microsoft	File Format	WORD
Date Published	February 2004
Format	Case Studies
Topics	Customer Support Services, Application Servers, Portals

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