Customer Support Services White Papers

Boxed Lunch Caterer Increases Efficiency With All-in-One Software Solution

Overview Employees at Selfish Box, a specialty catering company, are just as passionate about being environmentally friendly as they are about making beautiful, delicious food. Fulfilling these core company values requires time and attention to detail, so Owner Thanh Hua and her team use the 2007 Microsoft Office system, the Windows Vista operating system, and other Microsoft solutions to simplify tasks, work more efficiently, and manage costs more effectively.

Further White Paper Details
PublisherMicrosoft Tips File FormatWORD
Date PublishedFebruary 2008
FormatCase Studies   
Topics

Global Financial Services Firm Improves Customer Service With Ease-of-Use Solution

Raymond James Financial is a global financial services firm with more than 4,600 Advisors. Because 80 percent of these Advisors are independent contractors who operate remotely, the company found it...

Engage Your Customers: Move Beyond Loyalty

How does one engage the customers, and what's different about this from the best service offered today? It's normal today to wait for the customers to call, write, or click...

Find out how to "Wow" the customer while managing costs

Current bank trends indicate profit margins are flat. Retaining top bank customers is becoming harder and harder. Is your financial institution ready to buck this trend? With seven thought-provoking white...

Microsoft SQL Server 2000: How to Configure SSL Encryption

Secure Sockets Layer (SSL) encryption is new to Microsoft SQL Server 2000. In previous versions of SQL Server, we used the Multiprotocol Network library to encrypt the data between the...

Building Customer Relationships One Interaction at a Time

Successful customer-oriented companies have figured out that customer relationships can only be built one interaction at a time, and are re-aligning objectives around just that: the customer interaction. Given this...

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