CRM Software White Papers

U.K. Law Firm Improves Client Relationships With Customer Management Tool

Overview Leading United Kingdom law firm asb law wanted to better manage and strengthen client relationships, drive profits, and create a single source of data for its business. Working with Microsoft Gold Certified Partner Aspective, the company chose Microsoft Dynamics CRM 3.0 because it was easy to use, fast to adopt, and could sit alongside the existing practice management system.

Further White Paper Details
PublisherMicrosoft Tips File FormatWORD
Date PublishedFebruary 2008
FormatCase Studies   
Topics

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