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Customer Support Services White Papers

Supporting a Customer Base That Doubled Overnight

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customer support services

Overview E.ON UK is the UK's largest integrated energy company, generating and distributing electricity, and retailing electricity and gas. It is part of the E.ON group, the world's largest investor-owned energy services provider. The company wanted to support twice as many customers quickly to identify operational changes for expanded data center and deliver service seamlessly. E.ON UK migrated to Sun Fire servers and used Sun Ready Availability Assessment services along with onsite services to accelerate process improvement and skill acquisition.

Further White Paper Details
Publisher	Sun Microsystems	File Format	HTML
Date Published	December 2007
Format	Case Studies
Topics	Customer Support Services, Application Servers

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