Business Management White Papers
The Consultant's Conundrum - Selling While Serving
Overview After a grueling proposal process, a consulting team landed a project with a new client. Knowing that the client often uses consulting services, the lead consultant and his team adopted a two-part client management strategy: First, make the existing project a great success, and second, take the initiative to identify opportunities to help the client in other areas. For the next few weeks, the lead consultant walked the halls to meet with client executives and learn about all aspects of their organization. He solidified his understanding of his client's business and unearthed several high-value opportunities to improve operations in two of the company's major divisions. Before the first phase of the existing project was completed, the lead consultant's team had submitted two unsolicited proposals to the client.
| Publisher | Microsoft Tips | File Format | HTML |
|---|---|---|---|
| Date Published | December 2007 | ||
| Format | White Papers | ||
| Topics | |||
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