ERP White Papers
Legacy Transformation Guidance for a Small or Medium Business: From Analysis to Recommendations
Overview This paper explains how to identify and analyze various alternatives to help a small or medium business to modernize its legacy information technology assets. A fictional telecommunication service company providing high-speed Internet access, cable television, local and long distance telephone and wireless services to residential customers and local businesses in several metro areas in the mid-west is used as a case study. The IT department of the company provides application services such as management of service orders and provisioning, troubles reporting and resolution, message processing, and billing system to support the business. The company needs to transform its legacy systems to support new business plans. The solution features products and services from IBM.
| Publisher | IBM | File Format | HTML |
|---|---|---|---|
| Date Published | February 2008 | Downloads | 7 |
| Format | White Papers | ||
| Topics | |||



