A survey has revealed that direct sales expert, Dell is continuing to climb the corporate ladder at the expense of Compaq and IBM. According to US IT managers, Dell listens to its customers more and makes more durable products than its rivals.
Even if it were a new form of mini city powered hang glider, you would only need one to show it off. Businesses have to appreciate that whilst customer satisfaction has great benefits it also requires planning and excellent implementation of the...
Decisions, responsiveness and timely access to information are not solely the preserve of business processes. On the move, almost one in five managers feels a great deal could be gained from wider deployment of mobile access to office IT services...
Some of the key drivers for this CSR investment are regulatory compliance, strengthening the corporate brand and reputation, business opportunities, customer satisfaction - and even moral imperative. He said: "One of my aims is paperless trading...
Each year, the analyst group surveys 1,400 CIOs from around the globe to predict upcoming trends. Blosch said: "The smart CIO will leverage any savings gained from outsourcing to develop business analysis capabilities.
Pure-play online retailers scored more highly on customer satisfaction than the web counterparts of traditional high-street brands over the Christmas shopping period. A survey of 10,500 consumers on the top 30 retail websites in the UK, conducted...
Did you find this white paper useful? 5 out of 12 users found this white paper useful
White Paper RSS
Download
Register
