VoIP - IP Telephony White Papers
Microsoft and Nortel Give Customers a Head Start in Communications Convergence
Overview Companies are looking for ways to improve their communications infrastructure to shorten sales cycles, improve customer service, and drive overall business performance. Responding to this need, Toronto-based Nortel, a leading telecommunications equipment manufacturer, and Microsoft established the Innovative Communications Alliance to help customers move from stand-alone communications methods to unified communications solutions. The Alliance is a joint effort encompassing research and development, go-to-market activities, and systems integration services. This effort unites e-mail, voice mail, instant messaging, and voice communications to create one streamlined user experience. The solutions integrate Microsoft unified communications technologies with Nortel business-grade telephony, conferencing, and data networking strengths to streamline communications and enhance critical business capabilities.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | October 2007 | ||
| Format | White Papers | ||
| Topics | |||
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The Emergence of a Software Centric Communications Model: Service Implications and Opportunities
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