Linux - Open Source White Papers
ITIL: Microsoft and Open Source
Overview Organizations live and die based on the efficiency, reliability, and security of Information Technology (IT). Because of this, IT must be fully aligned to the needs of all customers, internal and external. The Information Technology Infrastructure Library (ITIL) provides a strategy to define, implement, and monitor that alignment across the full spectrum of IT processes, ranging from Incident and Problem Management to Security Management. This paper focuses specifically on the choices available from Microsoft and the open source community. Both offer solutions which can assist critical elements of ITIL. Some solutions are similar, while others are distinctive. This paper gives examples of different approaches to the issues which ITIL raises.
| Publisher | Microsoft | File Format | |
|---|---|---|---|
| Date Published | October 2007 | Downloads | 4 |
| Format | White Papers | ||
| Topics | |||
-
Did you find this white paper useful? 15 out of 27 users found this white paper useful
White Paper RSSAchieving PCI Compliance with Red Hat Enterprise Linux
DownloadThe payment card industry data security standard (PCI DSS) provides best practice security standards that protect systems that handle credit and debit card data. Red Hat solutions are PCI-compliant,...
Red Hat Enterprise Linux beats Microsoft Windows Server 2008 in value, cost
Evaluate the savings, performance, and overall value of a Red Hat Enterprise Linux deployment versus a Microsoft Windows Server 2008 deployment. In this whitepaper, the two systems are compared over...
Red Hat Enterprise Linux leads the way with web applications
Independent tests performed under industry benchmark standards find that Red Hat Enterprise Linux is the leading platform for running web servers--as well as Java applications and other large-scale online transaction...
Red Hat Open Source Security
No software is perfect—even the most rigorously tested and secured operating system or application will contain flaws and vulnerabilities. Open source technology gives administrators control over their infrastructure in a...
British Airways Makes Business-Critical Systems Unbreakable and Lowers Total Cost of Ownership
British Airways plc (BA) wanted to guarantee availability of passenger-facing and core back-office processes with instant failover, transparent disaster recovery, unparalleled performance, and seamless scalability. The challenge was to cut...
