Half of call centre professionals believe that virtual call centres will replace the traditional model within three years, according to a new report. Those surveyed saw virtual call centres as the answer to raising staff morale, increasing customer...
IT professionals flocked to London Olympia today for the Online Information 99 show seeking advice about how to handle their Net based business data. Most delegates - predominantly information and business professionals - sought advice on how to...
The UK government this week unveiled its education and training strategy to help healthcare professionals make the best use of information technology. Working Together with Health Information' is designed to ensure doctors and nurses have the...
Despite the obvious conservatism of Brits and the earlier adoption of internet technology in the US, it is clear that the UK is still lagging behind its North American counterparts when it comes to getting access to the net.
The DTI paid about £50,000 for an unlimited Vignette licence for Melton Mowbray-based Pera to develop an EP for UK universities and businesses to meet each other and their European and US counterparts.
Within the IT data centre, the biggest expenditures are on power and cooling, alongside human resources. The limits in the basic efficiencies of turning raw materials to electricity mean 60 per cent of possible energy is already lost before we get...