Infrastructure Management White Papers
Portico De Mexico Found Its Team Excellence Through Microsoft Dynamics CRM
Overview A particularly relevant task requiring immediate attention was the lack of accurate control of the personnel in charge of the prospects contacted both through the Internet or by phone, and their related engagements and activities, thus leading to difficulties in generating a database including relevant customer information. Portico needed an application to help it consolidate data stored in different media and with no company-wide control. The Company invested in new infrastructure, starting with full installation of SBS and SWL Server on a new server for such purpose. Among the main features and benefits that called Portico's attention was Microsoft Dynamics CRM 1.2 interface integration with Outlook CRM Sales interface at the customers' terminals.
| Publisher | Microsoft | File Format | |
|---|---|---|---|
| Date Published | June 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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