Business Management White Papers

Vision for Dynamic Business Service Management

Overview Dynamic Business Service Management moves beyond traditional BSM to deliver the flexibility and innovation to support the agile enterprise, including enabling the IT organization to manage across technology silos and focus on the business processes they support, by providing deep insight into how the infrastructure aligns with processes and maintaining this information in a changing environment and identifying key areas within BSM where IT can undertake focused initiatives that can be integrated: optimizing the infrastructure, automating the service life cycle, managing service-to-business priorities and ensuring that service and user experience levels meet business demands.

Further White Paper Details
PublisherCA (Computer Associates) File FormatPDF
Date PublishedJanuary 2008
FormatWhite Papers   
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