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Pathfinder Helps Leading Online Brokerage optionsXpress Maximize Customer Adoption

Tags:
methodology

Overview optionsXpress (NASDAQ: OXPS), is a top-ranked Chicago-based online brokerage providing individual investors with powerful tools for stock and options trading education, evaluation and execution. Integral to the company's success is its commitment to continually enhance the overall customer experience with a philosophy it calls 'Iterative innovation'. The company partnered with Pathfinder to further maximize customer adoption. During a three-month period, Pathfinder conducted an intensive usability study of the optionsXpress brokerage platform. At the conclusion of this project phase, the company delivered a comprehensive User Experience Design strategy that addressed immediate customer needs and provided a detailed roadmap that would enable optionsXpress to make improvements over time, in keeping with the company's philosophy of iterative innovation.

Further White Paper Details
Publisher	Pathfinder Development	File Format	HTML
Date Published	December 2007
Format	Case Studies
Topics	Methodology, Directory Services

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Virtualisation: Architectual Considerations and other Evaluation Criteria

In the past several years, server virtualisation technology has moved quickly and firmly into the IT mainstream. Of the many approaches to system virtualisation available in the market today, VMware's hypervisor architecture has gained the greatest market acceptance. This paper examines the architectural issues, solution support, and enterprise readiness required when deploying such a virtualisation solution.

Publisher:
EMC

Getting Started with Master Data Management

Master data management forms part of an overall enterprise governance program that aims to establish trusted data throughout the enterprise. This white paper from Mike Ferguson of Intelligent Business Strategies defines master data, examines why it is needed, and explores methodologies for implementing master data management.

Publisher:
DataFlux

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This white paper will provide an overview on how Rainfinity Global File Virtualisation virtualises unstructured data environments and moves data -including active, open files-without disruption to users or applications. Rainfinity is the only enterprise-class file virtualisation solution, and delivers complete NAS optimisation across geterogeneous environments, such as NAS, CAS, and file servers.

Publisher:
EMC

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