Let them cope with all the upgrades, the patches, the fixes - but woe betide them if they don't provide you with an 'always-on' service. Within this IT employee base, you have people whose sole job it is to monitor systems for problems and to react...
Microsoft has released fixes that cover at least 20 Windows flaws, several of which could make versions of the operating system vulnerable to new worms or viruses. Microsoft wouldn't comment on the level of risk the flaws present, instead...
Large companies are now so concerned about the contents of the electronic communications leaving their offices that they're employing staff to read employees' outgoing emails. According to research from Forrester Consulting, 44 per cent of large...
Microsoft has decided to make its final update to Windows 2000 largely a collection of previously released fixes rather than an all-new service pack. The update collection will include fewer fixes than a service pack, with most of those having...
Oracle on Tuesday released fixes for a laundry list of security vulnerabilities in many of its software products. The "Critical Patch Update", part of Oracle's quarterly patch release cycle, delivers fixes for 33 flaws in Oracle's Database products...
The Newcastle Building Society, a mutual company employing 850 people, built an IP-based call centre tied into a CRM system. Two years ago, a survey by the Economist Intelligence Unit of 370 businesses of all sizes revealed that only 15 per cent of...