Application Servers White Papers
Leading Cruise Line Streamlines Web Business and Offers Personalized Service
Overview Costa Cruises, a market leader in Europe and South America, offers cruises to customers through direct sales and through partnerships with travel agencies. As a company known for providing excellent service, Costa Cruises sought a way to enhance the way it does business with customers and partners on the Internet. Using Microsoft Content Management Server 2002 Standard Edition, Costa Cruises implemented a solution to develop dynamic, easy-to-update Web sites that provide customized services to the company's worldwide customers and travel agency partners. The new Web sites offer excellent customer service with tailored content and fast, reliable online processing. Using the solution, Costa Cruises has reduced time-to-market for new sites by 58 percent.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | January 2005 | ||
| Format | Case Studies | ||
| Topics | |||
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