A survey has revealed that direct sales expert, Dell is continuing to climb the corporate ladder at the expense of Compaq and IBM. According to US IT managers, Dell listens to its customers more and makes more durable products than its rivals.
And by agility, I mean identifying opportunities as well as being able to respond to competitors and market dynamics. This person's advice was: "Take the tough decisions early and take them once. But it turns out IT departments can't keep up with...
IT chiefs at financial services organisations should encourage staff to take greater control of business decisions, says JP Rangaswami, global CIO at Dresdner Kleinwort Wasserstein. Speaking at the Financial Services IT Summit in London today...
The Office PerformancePoint Server 2007, due mid-2007, will provide a set of programs geared at helping knowledge workers to make more informed decisions. Microsoft's Dynamics ERP financial applications will also use the PerformancePoint Server in...
But they still need help with proper management, says Freeform Dynamics analyst Martin Atherton. Freeform Dynamics talks to around 3,000 user organisations each month and from our research we find little evidence to support the idea that IT is...
Pure-play online retailers scored more highly on customer satisfaction than the web counterparts of traditional high-street brands over the Christmas shopping period. A survey of 10,500 consumers on the top 30 retail websites in the UK, conducted...