Collaboration Tools White Papers

Better Application Quality Through Collaboration

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• collaboration tools

Overview Application quality is a team effort, and requires a complex combination of IT skills and roles. Ensuring that level of collaboration is a key IT management challenge. Software productivity tools and well-defined processes can help create an environment that facilitates collaboration. This white paper describes the vision in more detail. It surfaces the issues that inhibit collaboration and compromise quality. It introduces a six-step process for enabling collaboration as a means of achieving an organization's quality objectives. Using the Compuware Application Reliability Solution (CARS) as an example, it provides an example of a collaborative environment built specifically for quality improvement. Finally, it concludes by presenting the benefits of collaboration.

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