Groupware - Workflow White Papers
Conversations with IT and Business Leaders: David Knight, VP of WebEx Connect
Overview This free podcast from News@Cisco describes the newly collaborative business paradigm we all inhabit, and what you can do to make the most of it. David Knight, Vice President of WebEx Connect, explains how you can, and why you should, create collaboration-centric "instant spaces" that join people, processes, and applications. You'll hear a detailed breakdown of how the new collaborative world differs from the old one, with the telecom industry as just one concrete example; why most companies still make the mistake of thinking their own employees still do all the work (!); and how to "rethink the problem" to create a network-centric system that promotes innovation from the bottom up. Download or stream this 13 minute iconoclastic podcast now!
| Publisher | Cisco Systems | File Format | Podcast |
|---|---|---|---|
| Date Published | October 2007 | ||
| Format | Downloads | ||
| Topics | |||
-
Did you find this white paper useful? 6 out of 12 users found this white paper useful
White Paper RSSSelection Criteria for Remote Support Tools
DownloadThough basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should...
Applying Remote Support Technology for Maximum Impact
Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum...
BlueWorks: The easy on-ramp to Business Process Management (BPM).
With BPM BlueWorks from IBM®, it's never been easier to get started with BPM. Using cloud-based processes and strategy tools, BPM BlueWorks allows you to capture and collaborate on BPM...
Supporting Employees Anytime, Anywhere
New business demands require a new approach to end-user support. This is leading organizations to a remote service delivery model that leverages the Web and Saas technology
IBM Web Seminar: Dynamic Process Change to Optimize Cost and Agility.
Tune into this Web Seminar to hear BPM industry analysts, Dr. Bruce Silver and Amy Lipton share how dynamic BPM powered by the IBM® Smart SOATM approach can help you...
