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Realizing ROI from Remote Support Solutions

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infrastructure management

Overview IT supports and consumes large amounts of an organization's resources, which places pressure on the IT department to report quantifiable business gains from investments in new service and support technology. With remote support technology, realizing the benefits is simple, but identifying the most important metrics to focus on when searching for a remote support solution can be challenging.

View this on-demand webcast to hear industry leaders from SSPA, PracticeWorks, Inc., and Bomgar discuss how organizations are measuring tangible business value gained from remote support solutions.

Further White Paper Details
Publisher	Bomgar
Live Date	16th August 2007 00:00 BST
Format	Webcast
Topics	Infrastructure Management, Customer Support Services, ROI - TCO, Remote Access - RA Servers

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