Infrastructure Management White Papers
Realizing ROI from Remote Support Solutions
Overview
IT supports and consumes large amounts of an organization's resources, which places pressure on the IT department to report quantifiable business gains from investments in new service and support technology. With remote support technology, realizing the benefits is simple, but identifying the most important metrics to focus on when searching for a remote support solution can be challenging.
View this on-demand webcast to hear industry leaders from SSPA, PracticeWorks, Inc., and Bomgar discuss how organizations are measuring tangible business value gained from remote support solutions.
| Publisher | Bomgar | File Format | Webcast |
|---|---|---|---|
| Date Published | August 2007 | ||
| Format | Webcasts | ||
| Topics | |||
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