VoIP - IP Telephony White Papers

Voice Over Internet Protocol (VoIP) for the Enterprise

Overview Voice over Internet Protocol (VoIP) - the process of converting voice into digital data packets and transmitting it over the Internet - is a readily available technology that businesses can employ to save millions of dollars. Applying this technology to make phone calls, known as Internet telephony, is simple, cost-effective and requires only a PC, telephony software and a communications device, such as an IP phone, microphone or headset. IP hard phones that resemble traditional desktop phones are available, and they can be used with standard telephone headsets. A softphone, on the other hand, has the features of a traditional desktop phone but is PC-based digital telephony software, allowing users to make calls directly through their computers using the softphone and a headset.

Further White Paper Details
PublisherPlantronics File FormatPDF
Date PublishedApril 2004
FormatWhite Papers   
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