Cellular Equipment White Papers
All Headsets Are Not Created Equal
Overview Most call centers recognize that a more important buying criteria than initial price is headset performance over time - that is, the total cost of owning a headset. Obviously, when price points are reasonably comparable, headsets that need fewer repairs and general service, and that last longer, will in the long run, cost less than headsets that are less durable. But it has been difficult for call centers to find an objective measure of headset durability. Until now, they have had to rely on their experience with different headset models - a valuable guide for the future, but one that doesn't prevent costly buying errors today.
| Publisher | Plantronics | File Format | |
|---|---|---|---|
| Date Published | October 2006 | ||
| Format | White Papers | ||
| Topics | |||
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