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VoIP - IP Telephony White Papers

Auto Group Improves Sales, Reduces Cost to Open New Dealership

Tags:
voip - ip telephony

Overview Grindstaff Automotive Group wanted to enable information sharing among dealerships and reduce voice costs. The challenge was to increase sales. The group subscribed to managed Ethernet and managed LAN services, centralized applications and support functions and they adopted voice over IP. As a result it streamlined operations by centralizing business functions, reduced annual long-distance costs by $72,000 and increased sales and enhanced customer service.

Further White Paper Details
Publisher	Cisco Systems	File Format	PDF
Date Published	October 2007
Format	Case Studies
Topics	VoIP - IP Telephony, Ethernet, Local Area Networks (LAN)

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Anthony & Sylvan Pools Takes the Plunge with VoIP

Publisher:
Shoretel

TechRepublic Resource Guide - IP-PBX Technical Strategies

Publisher:
TechRepublic

Tags:
voip - ip telephony

TechRepublic Resource Guide - VoIP Best Practices

Publisher:
TechRepublic

Tags:
voip - ip telephony

Communications Enabled Business Process Software

Publisher:
SDC Solutions

Tags:
voip - ip telephony

Alcatel wins hotel contract

Two Chamberlain hotels will use a single Alcatel 4400 digital communications platform to support their hotel management systems and enable improved facilities to customers such as ISDN links, videoconferencing facilities and voice messaging.

Channel:
Broadband & ISPs

Cisco rejigs the channel

The new generation of Cisco products combines the functions of data networks and voice networks, and distributors have traditionally specialised in one or the other. The seven Cisco Distribution Partners for Europe are Acal, Algol, Azlan, Comstor...

Channel:
IT Director

The right way for SMEs to make calls

In hosted services, all of the call control is managed in the network, allowing small-time users to benefit from hunt groups, call diversion, voice mail, short codes, picking up from another extension and about a hundred other functions.

£75m police national network deal goes to C&W

The enhanced PNN3 will include voice over IP and videoconferencing for internal and force-to-force communications. Cable & Wireless (C&W) has won a £75m deal to provide managed voice, data, video, internet and hosting services to all police forces...

Channel:
Public Sector
Tags:
pito,
c&w

The telecoms operator of the future

Developed by the 3GPP, an industry partnership defining the technical standards for 3G networks, IMS is also being adopted by the fixed-line community.continued on next page. O'Boyle says: "Converged operators will need to change everything from...

Channel:
Converged Communications

Outsourcing changes are afoot

Outsourcing comes in many guises, from full management of a voice and data network, to management of a broad range of IT or business functions such as call centres. This requires a more integrated approach to communications - voice, data, fixed and...

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

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Publisher:
IBM

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