VoIP - IP Telephony White Papers
IP Telephony Case Study: How Cisco IT Merged Voice and Data Engineering Groups
Overview When Cisco Systems migrated to IP communications, previously separate networking and voice networks converged, along with their respective organizations. Prior to the change, the Cisco IT group had been organized based on technologies. Telecommunications focused on Time-Division Multiplexing (TDM)-based Private Branch Exchange (PBX) switches. Networking concerned itself with LAN and WAN environments. Only the Cisco operations group supported both telecommunications and networking. To efficiently and effectively deploy and support converged applications, such as IP telephony, unified messaging, and videoconferencing, Cisco IT would need to reorganize. Cisco IT removed the organizational barriers between networking and voice.
| Publisher | Cisco Systems | File Format | |
|---|---|---|---|
| Date Published | December 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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