Wide Area Networks (WAN) White Papers
How Cisco IT Redesigned India WAN to Improve Communications and Connectivity
Overview Cisco Systems, like many large technology enterprise companies, has had operations in India for many years. Initially, these operations had a manufacturing and development focus. More recently, however, the focus has broadened to include branches of the Cisco Global Technical Response Center (GTRC), which manages internal technical support; the Cisco Operations Communications Center (OCC), which manages internal incident response; and several call centers. This case study describes Cisco IT's internal deployment of high-speed WAN links to Cisco intranet and extranet sites located in India. Customers can draw on Cisco IT's real-world experience in this area to help support similar enterprise needs.
| Publisher | Cisco Systems | File Format | |
|---|---|---|---|
| Date Published | December 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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