CRM Software White Papers
Office Business Application Extends Reach and Value of Enterprise Solutions
Overview Epicor provides integrated Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Supply Chain Management (SCM), and professional service automation (PSA) software solutions to more than 20,000 customers in more than 140 countries. Epicor realized the value of making its applications accessible to end users through familiar desktop tools. To be productive, information workers need access to the most current, useful business data to make the most effective decisions and take appropriate action. To increase the benefits that its customers derive from its Line-Of-Business (LOB) applications, Epicor wanted to extend the reach of those applications to more workers. To expand the reach and value of its applications, Epicor developed Epicor Information Worker (IW) to deliver data from its applications to Microsoft Office programs.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | March 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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