Application Servers White Papers
Increasing ARPU and Customer Retention With Hosted Business Application Services
Overview WebCentral employs 200 people and has offices in Brisbane, Queensland and Sydney, New South Wales. A brand within the Melbourne IT Group, WebCentral offers a broad range of services and hosts more than 80,000 Web sites and domains. In the face of mounting competition, WebCentral wanted to find ways to increase customer retention and Average Revenue Per User (ARPU). By adding a hosted service offering based on Windows SharePoint Services, WebCentral could better meet the needs of small to midsize businesses, increasing ARPU and decreasing churn.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | March 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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