Application Servers White Papers
Customer Connect: Significant Competitive Advantage, Dramatic Operating Efficiencies
Overview National Oilwell places a high value on establishing and maintaining solid customer relationships, so it listened carefully when customers reported that its method of providing critical purchasing decision data was cumbersome and outmoded. As a result, National Oilwell launched Customer Connect, a Web-based business intelligence solution developed in conjunction with Cognos Business Intelligence solutions. Powered by Microsoft SQL Server 7.0 and Microsoft Windows NT 4.0, the solution was up and running in only two months, enabling customers to quickly and easily access and analyze purchasing information and to make faster, more informed buying decisions.
| Publisher | Microsoft | File Format | HTML |
|---|---|---|---|
| Date Published | June 2002 | ||
| Format | Case Studies | ||
| Topics | |||
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