Infrastructure Management White Papers
More Effective Business Service Management with a MetaCMDB
Overview
As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation and service delivery. These include technologies, processes and a culture that supports higher levels of accountability, as well as more dynamic responsiveness to business needs.
This report looks at two of the most fundamental and arguably two of the most conflicted concepts surrounding these requirements: Business Service Management (BSM) and the Configuration Management Database (CMDB) system. In essence, this report focuses on CMDB requirements as they support a BSM strategy.
| Publisher | ASG Software Solutions | File Format | |
|---|---|---|---|
| Date Published | February 2008 | Downloads | 36 |
| Format | White Papers | ||
| Topics | |||
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