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IT2020: The New Performance Management Paradigm

Overview

How is business? This question is quickly becoming the only relevant metric for IT performance. IT performance management used to be the exclusive domain of system administrators who focused solely on IT stability, with little or no understanding of business impact. Businesses are now realising that the performance and availability of their technologies are critical to their growth and competitive advantage.

IT is having to deliver business results with a measurable contribution to the organisation's bottom line. These expectations are driving a new performance management paradigm as traditional methods of managing technology performance cannot ensure maximised business use, let alone drive business results.

Further White Paper Details
Publisher	ASG Software Solutions	File Format	PDF
Date Published	February 2008	Downloads	155
Format	White Papers
Topics	Infrastructure Management, Service Level Management, Strategic Planning

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