Application Servers White Papers

Gizmo Gets Gadgets Going With Customized CRM Solution

Overview People want broadband-connected computers and wireless networks in their homes, but setting them up and maintaining them can be a headache for many home users. Gizmo, a clever start-up company in Sydney, spotted this need in the home computing market and provides home users with the technical support they need to get the most out of their equipment. Gizmo needed a customer management software system that would allow it to start small and scale up as it began to partner with leading IT industry players. The company implemented a tailored Customer Relationship Management (CRM) system designed by Microsoft Certified Partner, Bortell. It connects Microsoft Dynamics GP 9.0 and Microsoft Dynamics CRM 3.0 to link customer and financial data.

Further White Paper Details
PublisherMicrosoft File FormatWORD
Date PublishedFebruary 2007
FormatCase Studies   
Topics
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