Customer Support Services White Papers
Malibu Boats: Malibu Boats Leaves Productivity Wake After Building Online Business Portal for Staff
Overview In 1982, Malibu Boats built 100 custom ski boats in a small shop in Merced, California. Since that first year, the company has won more Product Excellence Awards than all other competitors combined. Malibu Boats wanted to foster the teamwork required to sell, build, and service its boats so it chose a Microsoft business information portal that employees and dealers are now using to access and share information. Today Malibu's employees are working together more efficiently, providing more responsive customer service, and delivering boats faster through a significantly reduced order process - a great way to celebrate its 25th anniversary year.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | March 2007 | Downloads | 1 |
| Format | Case Studies | ||
| Topics | |||
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