Application Servers White Papers

Aircraft Services Provider Improves Supply Chain Efficiency and Reduces Costs

Overview Jet Support Services Inc. (JSSI) wanted to expand its aircraft maintenance services business, but was hampered by labor-intensive and disjointed processes that were inefficient and prone to error. To revamp its technology infrastructure and processes, JSSI first consolidated its customer information into a single repository. This eliminated its legacy systems' lack of integration and set the stage for an efficient data workflow requiring minimal human intervention. Using a service-oriented architecture approach, JSSI created a sophisticated customer portal that connects customer-input data with an automated back-end solution built on Microsoft BizTalk Server, Microsoft Dynamics GP, Office SharePoint Portal Server, and Microsoft Dynamics CRM. The integrated solution enabled JSSI to increase revenues and profits by dramatically improving its processes and reducing transaction time.

Further White Paper Details
PublisherMicrosoft File FormatWORD
Date PublishedApril 2007
FormatCase Studies   
Topics

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