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Customer Support Services White Papers

Garmin Plots a Path to Success With Premier IT Support and Guidance

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customer support services

Overview It wasn't long ago that Global Positioning Systems (GPS) were the exclusive domain of armies, airplanes, and automobiles. But thanks to companies like Garmin, today's consumers can choose from a whole range of personalized GPS devices, from fish-finders to fitness computers to portable navigators. The result has transformed Garmin's business, and put it on a path to triple-digit growth. To help sustain this growth, Garmin relies on Oracle technology, backed by Oracle Priority Service. One of Oracle's Advanced Customer Services, Priority Service gives Garmin front-of-the-line response to resolve issues faster, expert guidance from a Priority Service Manager (PSM) to streamline communications, and preferred access to technical resources to keep systems running efficiently.

Further White Paper Details
Publisher	Oracle	File Format	PDF
Date Published	October 2007	Downloads	2
Format	Case Studies
Topics	Customer Support Services, Database Management

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