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Avaya IQ: Making the Business Case for Intelligent Contact Center Reporting

Overview Avaya IQ is a reporting and analytics platform that enables companies to share one view of reality to make faster, better decisions and create a consistent customer experience.

Customers and analysts have acknowledged Avaya Call Management System (CMS) as the gold standard for contact center reporting. To learn why, download this free white paper today!

Further White Paper Details
PublisherAvaya File FormatPDF
Date PublishedNovember 2007 Downloads2
FormatWhite Papers   
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